FAQ

1. How do I wash my clothing?

  • We recommend cold wash on a gentle cycle.
  • Dry on low heat and delicate cycle to maintain the shape and quality of your garment.
  • Avoid bleach or harsh detergents to preserve colors and fabrics.

 

2. How long does shipping take?

  • Orders are processed are shipped within 4-6 weeks.
  • Shipping times depend on your location and chosen shipping method.

 

3. How do I know what size to order?

  • Sizing information is provided at the end of each product listing.
  • For the best fit, check the measurements rather than relying solely on your usual size.

 

4. Can I return or exchange my order?

  • Exchanges are accepted within 14 days of receiving your order.
  • Items must be unworn, unwashed, and with tags intact.

 

5. Do you ship internationally?

  • No, International shipping is not available.

6. How can I contact you?

  • For questions or concerns, reach us at thelodeme@gmail.com
  • We aim to respond within 1–2 business days.